Full House Technology wijst er nadrukkelijk op dat zij niet de organisator is, maar enkel de services levert waarmee de organisator tickets verkoopt.

We are Full House Technology B.V. (called, Full House Technology, we and our). Full House Technology offers a no-nonsense ticketing solution for every type of event you can think of. We support event organizations through delivering kick-ass software and off the hook service to start selling your tickets (our Services). Our website: www.fullhouse.tech offers more information about us and our Services. 

2. Full House Technology and your Personal Data

Full House Technology cares about your privacy and protecting your personal data. We process Personal Data – i.e. all information by which a person can be directly or indirectly identified – in line with the General Data Protection Regulation (GDPR) and other relevant legislation on the protection of Personal Data (collectively referred to as Relevant Legislation). This Privacy Policy explains what kind of Personal Data is collected via our Website and Services. It also explains the purposes for which Personal Data is used, how it is protected and the duration of its storage. 

3. Full House Technology acts as both Data Processor and Data Controller

Full House Technology as Data Processor: 

Most of the Personal Data we collect and process, are processed on behalf of the Clients who use our Services. Our Clients determine the means and purposes of this processing of Personal Data, which means they act as Data Controller within the meaning of the Relevant Legislation. We process these Personal Data strictly in accordance with the instructions of our Clients and we don’t process them for our own purposes. In this respect, we act as Data Processor within the meaning of the Relevant Legislation. Our obligations as Data Processor are laid down in the Data Processing Agreement we enter into with our Clients.

As Data Processor, we may collect and process for example the following (Personal) Data on behalf of our Clients: 

• Contact information of ticket-holder: such as name, mail-address and phone number. 

• Financial information of ticket-holder: such as IBAN-number and BIC-code. 

For more information on the Personal Data we process as Data Processor and the relevant purposes, we refer to the privacy policies of our Clients. In case you contact us with a question regarding Personal Data we process as Data Processor, we will refer you to the relevant Client who acts as Data Controller in that respect.

Full House Technology as Data Controller:

Apart from the processing of Personal Data on behalf of our Clients, we do collect and process some Personal Data for our own purposes. In this respect, we act as Controller ourselves within the meaning of the Relevant Legislation. 

4.  What Personal Data do we process as a Controller and for what purposes do we use them? 

As Data Controller, we collect and process the following Personal Data:

Your (company) name, e-mail address, Client number, telephone number, current ticketing information and any Personal Data included in your message.

- Get in touch and to maintain contact with our (potential) Clients;

- Send newsletters. We may process these Personal Data in order to (possibly) enter into a contract or to execute an existing contact. For example, by a request to make ‘an offer you can’t refuse’ or to deliver our Services.

We may send newsletters to existing Clients about similar products and services, because we have a legitimate interest to keep them updated about such products and services. We send newsletters to others than existing Clients only after we have obtained an explicit consent. 

It is always possible to unsubscribe from our newsletter via the link at the bottom of each newsletter.

(Personal) data: Payment and taxing details

Client name and address, invoicing information (Services provided, prices, VAT rates), bank details (account number, IBAN and BIC-code) and an optional VAT identification number. 

- Include in our (financial) administration to comply with the Tax and Customs Administration regulations.

We may process these Personal Data, because we need these Personal Data to perform our contract with our Clients.

We are also legally obligated to process and/or share (some of) these data for/with the national tax authorities.

Information on the history of Services already rendered to the Client. This includes among other things information about earlier correspondence, and (technical) reports on rendered Services.

- Identify the Clients’ history of Services used.

We may process these Personal Data because we have a legitimate interest to process these data in order to provide you good Services. 

Information on the device used to access our Services, IP-address and information on the used browser.

- Communicate in the language of the browser;

We use these Personal Data because we have a legitimate interest to process these data in order to provide a good functioning Website.

Various Personal Data, among which information included in the employment agreement, payroll and financial information, tax details, identification, photo and notes on absence and performance.

- Perform our employment agreement with our Employees.

- Provide/administer the necessary information to/for the Tax and Customs Administration;

- Keep track on vacation/leave days/sickness absence;

We may process these Personal Data because we need these Personal Data to perform our contract with our employees.

We have a legitimate interest to track vacation/leave days/sickness absence in order to estimate the deployment of capacity and to distribute capacity where necessary.

We also have a legitimate interest to track performance, so we can monitor and where necessary support our employees

Apart from the above, we are legally obliged to process some of these Personal Data, for example based on tax regulations.

Personal Data of Job Applicants (Applicant):

(Personal) data: Contact details of Applicant

First name, surname, email address and telephone number.

- Contact the Applicant about the application.

We have a legitimate interest to process these Personal Data, because we need them to get in touch with the Applicant.

Information provided by Applicant, for example: Personal Data included in the Curriculum Vitae and motivation letter, qualifications, working experience, photo, LinkedIn-profile, gender and day of birth.

- Assess whether the Applicant suits the job and/or Full House Technology and to determine which Applicant is the most suitable candidate.

We have a legitimate interest to process these Personal Data as we need them to process and assess the applications.

(Personal) data: Information retained during application process

Notes from interviews, information received from referees and/or training institutions, and where applicable, results from assessments and/or psychological tests.

(Personal) data: Information from public sources

Information in public profiles, such as LinkedIn and other social networks (where applicable).

We have a legitimate interest to process these Personal Data as we need them to process and assess your application. We only process information that is relevant for your application and you will get the opportunity to react to our findings.

Personal Data made public on our Social Network Pages:

(Personal) data: Information you make public, when you leave a comment or otherwise post something on our Social Media Pages.

- Contact you via our Social Media Pages;

- Process your feedback left on our Social Media Pages.

We may process these Personal Data, because we have a legitimate interest to process these data and you voluntarily made public such information.

Our Social Media Pages are also controlled by the social medium itself. Please check their own privacy policy’s, to see how each social medium handles your Personal Data:

Instagram: Privacy Settings & Information

5. How long do we keep the Personal Data?

Full House Technology

Bezoekers mogen geen gezondheidsklachten hebben zoals neusverkoudheid, loopneus, keelpijn, lichte hoest, verhoging, koorts (boven 38 graden Celsius) en/of benauwdheid.

Aangeschafte tickets kunnen niet worden gerestitueerd en/of omgeruild. 

Het is niet mogelijk om telefonisch tickets te bestellen.

Je mag tot op het ticket gekozen Starttijd het museum in,

Uitsluitend op vertoon van een geldig e-ticket krijg je toegang tot het museum 

Een vooraf gekocht e-ticket is alleen geldig op de daarop vermelde datum en tijd.

Het is niet toegestaan de tentoongestelde objecten aan te raken.

Wij verzoeken je andere bezoekers niet te hinderen met mobiele telefoons.

Het is toegestaan foto’s te maken voor privédoeleinden, maar zonder gebruik van lampen, flitsapparatuur en statieven. Filmen en geluidsopname niet toegestaan  zonder voorafgaande schriftelijk toestemming

Neem geen etenswaren of drankjes mee in het museum. 

Honden zijn niet toegestaan, met uitzondering van (blinden)geleidehonden.

Volg bij een ontruiming als gevolg van een calamiteit de aanwijzingen van de medewerkers. 

Wij aanvaarden geen verantwoordelijkheid voor ongelukken als gevolg van onverantwoord handelen van bezoekers. 

The Leiden American Pilgrim Museum Foundation (LAPMF) is a Dutch non-profit cultural and educational ‘ANBI stichting’, chartered in 1997, that promotes awareness of the significance of the Pilgrims in the Dutch-American heritage. The foundation's RSIN is 8063.07.717.

Specifically, the Foundation's four main activities are these:

Running the Leiden American Pilgrim Museum, which tells the Pilgrim story using collections of furnishings and artworks in a house built in 1370 whose rooms recall Pilgrim times;

Carrying out a project to transcribe, edit and publish 17th century documents related to the Pilgrims – thus providing the raw material for historians to use: e.g. in writing history books and articles

Carrying out and presenting historical research through writing books and articles (in part but not only using transcribed raw material), presenting lectures, and attending conferences

Running this website which contains information on the above activities and (much the greater in quantity) knowledge about the Pilgrims in Leiden.

In addition, the Foundation participates in a variety of other activities by virtue of its status in the world of Pilgrim history, e.g. conservation projects, advice on commemoration events and exhibitions, etc.

Leiden American Pilgrim Museum

Wij gebruiken je e-mailadres om je ticket(s) toe te sturen.

Als je je hebt aangemeld voor de nieuwsbrief, word je hiervoor ingeschreven. Je kunt je op elk gewenst moment weer afmelden. 

Je ontvangt per e-mail noodzakelijke en/of relevante informatie die van toepassing is op je bezoek. Denk hierbij aan informatie in geval van calamiteiten of bijvoorbeeld gewijzigd coronabeleid.

Wij onderschrijven de privacy wetgeving zoals vastgelegd in de AVG

Imprint

Leiden American Pilgrim Museum

Organizer

Ticket Service Provider