StudioSnoeck Ticket Terms & Conditions
1. Tickets and bookings
By purchasing a ticket for a StudioSnoeck event, workshop or dinner, you agree to these terms and conditions.
Your booking is confirmed once payment has been completed and you have received your ticket or booking confirmation.
2. Cancellations and refunds
Plans changed? You can cancel your ticket for a full refund up to 7 days before the event.
Cancellations made less than 7 days before the event are non refundable. If you can no longer attend, you are welcome to transfer your ticket to someone else. Please contact us if any details connected to the ticket need to be changed.
Tickets for StudioSnoeck events are sold for a specific date and time and are therefore not subject to the statutory 14 day cooling off period.
3. Cancellation by StudioSnoeck
If StudioSnoeck cancels an event, you will receive a full refund of the amount paid.
If an event needs to be rescheduled, your ticket will remain valid for the new date. If you cannot attend the new date, you can request a refund.
4. Changes to the event
Sometimes small changes to the programme, menu, collaborators, timing or location may be necessary. StudioSnoeck may make reasonable changes where needed.
If a significant change affects the nature of the event, we will inform ticket holders as soon as possible.
5. Food, allergies and dietary requirements
For events involving food, please let us know about allergies or dietary requirements when booking or as soon as possible afterwards.
We will do our best to accommodate dietary requirements where explicitly offered, but cannot guarantee that an environment is completely free from allergens.
6. Responsibility
Participation in StudioSnoeck events is at your own risk. StudioSnoeck is not responsible for loss, theft or damage to personal belongings, except where liability cannot legally be excluded.
7. Contact
Questions about your booking, cancellation or these terms can be sent to StudioSnoeck using the contact details provided in the ticketshop.